Reference

What You Agree To When You Use ok888

These terms set out how your ok888 account works — what we expect from you, what you can expect from us, and what happens when something needs to be resolved.

Account Eligibility RulesDeposit & Withdrawal ConditionsJazzCash, Easypaisa, Raast UseAccount Suspension Policy
ok888 What You Agree To When You Use ok888
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Rights Under These Terms

We keep your account and transaction data according to the retention periods set in these terms. Here is how we manage the key areas that matter to you.

Data Retention

We retain account and transaction records for the period required by applicable law. You can request a summary of what we hold by contacting support with your account reference.

Account Security

Your account is protected at login with OTP verification sent to your registered mobile number. Never share your OTP. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update personal details such as your registered mobile number or linked wallet — JazzCash, Easypaisa, or Raast — submit a request through live chat with identity verification completed first.

Cookies and Session Data

We use session cookies to keep your account active across your mobile browser and desktop. You can manage cookie preferences in your browser settings; disabling them may affect account login.

REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Reach our support team directly from your account dashboard. We handle terms queries, account questions, and transaction disputes through the chat window.

Email Support

Send a detailed query to our support address. Include your account reference so we can match your message to your JazzCash, Easypaisa, or Raast transaction history.

Account Help Centre

Your account settings page holds a help section covering common terms questions — suspension notices, wallet verification steps, and eligibility conditions for Pakistan.

Common Questions About Our Terms

Straight answers to what Pakistan players ask most about how these terms work in practice.

We update these terms when needed and post the new version on this page. Your next login after a change means you accept the updated terms. Check this page if you spot something unfamiliar.

Sharing your login, opening more than one account, using automated tools, or misrepresenting your identity during wallet verification — JazzCash, Easypaisa, or Raast — are all breaches that can lead to suspension.

Yes. Contact support via live chat or email with your account reference and request a data summary. We process these requests within the timeframe set by applicable local law.

We may suspend or close the account. Any confirmed transactions processed before suspension remain final. You can appeal by contacting our support team with your account reference and a written explanation.

The core account terms are the same across all wallet options. Each payment method may carry its own processing conditions, which are shown at the point of deposit inside your account.

Open a support chat from your account dashboard and provide the transaction ID from your account history. Disputes tied to Raast, JazzCash, or Easypaisa transfers must be raised within the window shown in your history.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.